Refund policy
Return & Refund Policy | KIA ORA Supplements
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging and unopened. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@kiaorasupps.com
You can always contact us for any return questions at info@kiaorasupps.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@kiaorasupps.com